Terms & Conditions

  1. This voucher (or any part thereof) is non-refundable, cannot be redeemed for cash or exchanged for any other product or service.
  2. Buffet vouchers eligible for usage on “Monday – Thursday” can be redeemed on “Friday - Sunday, and public holidays” at an additional cost.
  3. Buffet vouchers eligible for usage on “Friday - Sunday, and public holidays” can be redeemed on “Monday to Thursday” without refund of the price difference.
  4. The voucher is not applicable for banquet events, Business Center or Blooms and Blossoms flower shop.
  5. The voucher is valid for six months from the date of purchase and cannot be extended.
  6. Advance booking is required and confirmation is subjected to availability. For reservations, please call: +852 2584 7722.
  7. Children Buffet refers to ages 6-12.
  8. Buffet voucher cannot be used in conjunction with any promotion or Club at the Hyatt offers (except cash voucher).
  9. Buffet voucher is not applicable on New Year’s Day, Valentine’s Day, Easter Sunday, Mother’s Day, Father’s Day, all Firework Nights, 24 to 26 December, 31 December (except cash voucher).
  10. Grand Hyatt Hong Kong reserves the right of final decision in case of any dispute arising from this certificate.
  11. For enquiries, please call: +852 2584 7722