Terms and Conditions
Mooncake redemption is only available at the selected collection location and the specific redemption period. It will be invalid after the expiry date.
Valid voucher(s) or e-voucher(s) must be presented upon redemption. Each valid voucher or e-voucher can only be used once.
All online orders are non-refundable, no exchanges and no cancellations.
You are responsible for keeping your e-voucher safe. You must take all reasonable steps to avoid the loss, theft or misuse of the e-voucher.
Lost voucher(s) will not be re-issued.
Do not disclose details associated with the e-voucher to anyone except where it is absolutely necessary.
All online orders cannot be used to resell, redeem for cash and exchange for other products.
Purchased mooncake order cannot be used to any promotional or commercial activities without the consent of Langham Hospitality Group.
In case of any disputes, the decision of Langham Hospitality Group shall be final.
I am fully and lawfully entitled to use such credit / debit card for such transactions;
I am responsible to ensure that the card details provided herein are accurate;
I hereby authorized the Hotel to charge the payment of the accommodation, Food & Beverage or other charges to my credit card as detailed herein.
I hereby agree to authorize the Hotel to charge my credit card/debit card as detailed herein if this is a third-party payment.
Note: Some banks may charge additional service fees for online payment services.
Protecting the safety of your credit card and bank a/c information is very important to us. We use advanced Transport Layer Security (TLS) technology to encrypt customer’s credit card number and all other private information so that it would not be read as the information travels over the Internet. Also, our payment screen has implemented 3-D secure technology, which enables you to enter payment information at high security level.
TERMS & CONDITIONS
AGREEMENT BETWEEN CUSTOMER AND LANGHAM HOTELS INTERNATIONAL LIMITED (""LANGHAM""), ITS PARENT, SUBSIDIARIES, AFFILIATES, ALL THE MEMBER HOTELS UNDER THE MANAGEMENT/OPERATION /CONTROL OF LANGHAM AND LANGHAM'S LICENSEES.
This Web site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site by your visiting this Web site constitutes your agreement to all such terms, conditions, and notices and you are thereby bound by all such terms, conditions and notices.
PERSONAL AND NONCOMMERCIAL USE LIMITATION
This Web site is for your personal perusal and search for information purposes only.. You are not permitted to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, digital assets, software, products or services found on, or obtained or derived from, this Web site.
COPYRIGHT AND TRADEMARK NOTICE
All contents of this Web site are the copyrighted property of Langham, its member hotels under its management or operation or control, its parent, subsidiaries, affiliates and/or licensees. All contents of this Web site are protected by the relevant laws of the Hong Kong Special Administrative Region (SAR), including but without limitation to the copyright laws, and are also protected by the relevant international copyright laws.
Copyright © 2011 - 2018 Langham Hotels International Limited, 2701, Great Eagle Centre, 23 Harbour Road, Wanchai, Hong Kong. All rights reserved. All hotels are independently owned and/or operated/managed.
All the trade marks of Langham, its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees are all protected and all rights attached to all those trade marks are fully reserved.
The following are some but not exhaustive of the trade marks owned by Langham, its parent, subsidiaries, or affiliates, all member hotels of Langham: The Langham®, Langham Place®, Eaton Hotel® and Cordis®.
The name known as ""Langham Hospitality Group"" or ""Langham Hotels International"" is a trade name involved in the hotel business around the world. Trademarks owned by members of the Langham Hospitality Group companies are not permitted to be used or displayed publicly without the prior written permission of the owner of the marks, except for downloaded logos and photographs as provided for elsewhere on this site.
The materials found on this website are provided purely on ""as is"" basis without any warranty, representation, condition, undertaking or term of any kind, express or implied, statutory or otherwise, including but without limitation to the warranties of merchantability, non-infringement of intellectual property, or fitness for a particular purpose. Langham its parent, subsidiaries, affiliates and the member hotels under its management or operation or control and its licensees do not warrant the correctness or accuracy or completeness of any information, text, graphics, links or any other items or anything else contained in the materials. Langham, or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees may make changes to the materials, or the programs, policies or other information described in any of the materials, at any time without notice. Langham, its parent, subsidiaries, affiliates and the member hotels under its management or operation or control and its licensees make no commitment to update the materials. Langham, its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees shall not be liable for typographical or data transmission errors or technical inaccuracies in the materials, including but not limited to errors relating to hotel rates and available dates.
In no event shall Langham, its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees be liable for any special, indirect or consequential damage or any damage whatsoever, including but not limited to the loss of profits or data, whether in an action in contract or tort or otherwise, arising out of the use or performance of this Web site, even if Langham, or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees has/have been advised of the possibility of such damage.
NO ILLEGAL OR UNLAWFUL OR PROHIBITED USE
As a condition of your use of this Web site, you warrant that you will not use this Web site for any purpose that is illegal or unlawful or prohibited by these terms, conditions, and notices or the laws of the Hong Kong Special Administrative Region.
LINKS TO THIRD-PARTY SITE
Please note that our site may provide links to other sites not operated by Langham or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees and that the privacy policies of those sites may differ from ours. We advise you to check the privacy policies of other Web sites before disclosing any personal information. In any event, please note that those sites do not share your personal information with us. Langham, its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees shall not be responsible for any of the contents of those sites and any links we may offer does not imply endorsement of the material on such Web sites or any association with their operators.
CHANGES TO THIS AGREEMENT
Langham, or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees may at any time in its sole discretion modify the terms of access to this Site without prior notice to or consent of you. Your continued use of the Site following any such modification, shall be deemed acceptance of such modification and you are thereby bound by all such modification.
This Agreement shall be governed and interpreted in all respects by the laws of the Government of the Hong Kong Special Administrative Region (SAR), exclusive of the choice of law rules thereof. The Courts/ Tribunals of the Hong Kong Special Administrative Region shall have the non-exclusive jurisdiction over any difference or dispute arising out of this Agreement in any respect and shall also have the non-exclusive jurisdiction over any claim or enforcement of this Agreement in any respect. Notwithstanding the aforesaid, Langham, its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees shall have the right to submit any such difference or dispute or claim or enforcement to any other jurisdiction. This Agreement constitutes the entire agreement of the parties with respect to the subject matter hereof and supersedes all prior oral and written agreements. No failure or delay on the part of Langham, or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees in exercising any right or remedy hereunder or enforcing the terms and conditions of this Agreement will operate as a waiver thereof. If any part or provision of this Agreement is found to be invalid, unenforceable or void, then the remaining portion shall remain in full force and effect. Headings are for convenience only and not for use in interpretation of this Agreement.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Langham or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees or any other member of the Langham Hospitality Group companies as a result of this Agreement or use of this Web site.
Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.
USE OF THE WEB SITE
The reservations feature of this Web site is provided solely to assist customers in determining the availability of travel-related goods and services and to make legitimate reservations and for no other purposes. You warrant that you are at least 18 years of age and possess the legal authority to enter into this Agreement and to use this Web site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this Web site (as well as for use of your account by others, including without limitation minors living with you). You agree to supervise all usage by minors of this Web site under your name or account. You also warrant that all information supplied by you or members of your household in using this Web site is true and accurate and without limitation, or any false or fraudulent reservation. You agree that the reservations of any of the facilities of this Web site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse or misuse of the reservation facilities of this Web site may result in your being denied access to such facilities.
For any reservations or other services for which fees may be charged, you agree to abide by the terms or conditions of purchase imposed, including but not limited to payment of all amounts when due and compliance with all rules and restrictions regarding availability of rates, products, or services. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Web site.
Currency rates are based on publicly available sources and should be used as guidelines only. Room rates are guaranteed only in hotel's local currency. Currency quotes are not updated every day. The currency information supplied by this Web site is believed to be accurate, but Langham, its parent, subsidiaries, affiliates, the member hotels under its management or operation or control and its licensees do not warrant or guarantee such accuracy.